Every time I have had someone send me this question it has turned out that
the internet was glitchy between my server and them.  Therefore, please try
the following steps:

1.  Please make sure your cell phone is far away from your WiFi connected computer.
2.  Please quit your browser, relaunch your browser and try again.
3.  Click "Refresh" or "Reload" on your browser to refresh the page.
4.  Please try this on a machine with a very reliable (and non-dialup) internet.
5.  Please ask someone to download them and burn them to CD for you.

Please click here if your problem is not solved in any other way, no matter what you try.
(This will launch an email form... please use this only as a last resort.)